Frequently Asked Questions About RSEG
Have questions about booking an electrician, requesting a quote or the services we provide? Find answers to some of the questions commonly asked by RSEG customers across Perth. If your question is not covered below, contact our team online or call or text 0499 170 686.
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RSEG provides residential, commercial and suitable industrial electrical services, including general maintenance, fault finding, switchboard upgrades, power points, lighting, ceiling and exhaust fans, smoke alarms, RCD safety switches, rewiring, electrical inspections, testing and tagging, solar panels, battery storage, EV chargers and split system air conditioning.
Visit our Servicespage to explore the complete range.
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Yes. RSEG works with homeowners, landlords, property managers, builders, businesses and suitable industrial clients. The services available will depend on the property, equipment and project requirements.
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RSEG is based in Southern River and services the Perth metropolitan area. We may also undertake suitable commercial, industrial and off grid projects elsewhere in Western Australia.
Visit our Service Areas page or contact us with your location to confirm availability.
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Yes. RS Electrical Group is a family owned and operated electrical business based in Southern River. RSEG is also a Supply Nation Registered Indigenous business.
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Yes. RSEG is fully insured, and electrical work is completed by appropriately licensed electricians with the relevant qualifications for the work being performed. Western Australian electrical work must be carried out by someone holding the appropriate electrical licence.
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Submit an enquiry through our Contact Us page or call or text 0499 170 686. Include your location, the service required and as much information as possible about the property or electrical issue.
Photographs of the switchboard, affected equipment or proposed installation area may also help us understand the scope.
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It depends on the job. Some straightforward services may be priced using photographs and detailed information, while fault finding, larger installations and work involving existing wiring may require an onsite assessment.
Any factors affecting the proposed work can be discussed before the job proceeds.
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Yes. RSEG can investigate repeated circuit tripping, partial power loss, flickering lights, faulty power points, damaged switches, burning smells and other unexplained electrical problems.
Do not repeatedly reset a circuit breaker or RCD that continues to trip.
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RSEG can assist with urgent electrical faults subject to electrician availability. Call 0499 170 686 rather than relying on an online contact form when the matter is time sensitive.
For fire, smoke or an immediate threat to life, keep clear and call 000. Fallen or damaged network powerlines should be reported to Western Power on 13 13 51, and you should remain well away from the affected area.
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First, you should check the Western Power Power Outage Tracker to see if there are any scheduled or unscheduled outages in your area that may be affecting you.
If you believe the outage is only effecting your property, please call or text us on 0499 170 686 for advice on troubleshooting or sending an RSEG electrician out to your property.
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Yes. RSEG designs and installs residential and commercial solar systems, battery storage and suitable AC electric vehicle chargers. We can also assess switchboard capacity, monitoring, solar integration and backup power requirements.
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Yes. RSEG installs and replaces wall mounted split system air conditioners, including reverse cycle systems. We do not install ducted or evaporative air conditioning systems.
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Yes. RSEG provides electrical safety inspections for homes, rental properties, businesses and suitable industrial sites.
For qualifying electrical installation work, RSEG provides the required electrical safety documentation in accordance with Western Australian requirements. An inspection report is separate from an Electrical Safety Certificate, and an inspection alone does not automatically generate one.
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Contact RSEG with a description of the work. Our team can confirm whether it falls within our services or whether another appropriately qualified specialist is required.
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If you require emergency help please call us on 0499 170 686 otherwise, fill out the form below or text us and we’ll get back to you within 24 hours!
Email us at admin@rseg.com.au